DMCA
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This page explains how to tell Kit Crew that something on kitcrew.shop infringes your copyright, what we do with your notice, and how someone whose content was removed can respond. It follows the notice-and-takedown process of the U.S. Digital Millennium Copyright Act, 17 U.S.C. § 512. For trademarks, logos, crests and other non-copyright rights, use our Intellectual Property Policy instead.
Copyright notices at a glance
- Send notices to support@kitcrew.shop with the subject line “Copyright notice”.
- Include the six elements listed below. Missing elements slow everything down.
- We confirm receipt within 24 hours on business days.
- Valid notices lead to removal or disabling of the material, and we tell you when it is done.
- People whose content was removed may send a counter-notification.
- Kit Crew is a single store. There are no third-party sellers on kitcrew.shop.
What this page covers
Kit Crew sells team jerseys, practice gear, shorts, socks and hoodies through one website. Everything for sale is listed by Kit Crew itself. This page covers any material published on that website, including:
- Product photos and illustrations on product pages and in the six collections.
- Product descriptions, help articles, size guidance and policy pages.
- Jersey and gear designs shown on the site, such as stripes, hoops and panel layouts.
- Any customer content we might publish in future, such as a review or a team photo shared with permission.
What it does not cover
Personalisation text typed into a jersey order, such as a player name or a number, is private order data and is never shown on the site. Concerns about names, logos, mascots or brand marks are trademark matters; see the Intellectual Property Policy. We print no logos and no third-party names, so those concerns should be rare.
How to send a copyright notice
A notice must be in writing. Email is the fastest route. It must include all six of these elements:
- A physical or electronic signature of the copyright owner, or of a person authorised to act for the owner. A typed full name at the end of an email counts as an electronic signature.
- Identification of the copyrighted work you say is infringed. If several works are involved, a representative list is fine. A link to where the original is published helps.
- Identification of the material on kitcrew.shop that you say infringes, with enough detail for us to find it. Give the exact URL of each page, and say which image or passage you mean if a page holds several.
- Your contact information: full name, postal address, telephone number and email address.
- A statement that you have a good-faith belief that the use is not authorised by the copyright owner, its agent or the law.
- A statement that the information in the notice is accurate and, under penalty of perjury, that you are the copyright owner or authorised to act on the owner’s behalf.
Send it to support@kitcrew.shop with the subject line “Copyright notice”. You can also post a written notice to Kit Crew, 4799 Seabreeze Lane, Myrtle Beach, SC 29579, US, though email reaches us faster.
Tips for a clean notice
- One email per complaint keeps the thread simple. Several URLs in one email is fine if they relate to the same work.
- Copy the URL from the browser address bar, not from a search result.
- Attach or link the original work so we can compare side by side.
- If you act for a company or agency, name the rights owner you represent.
What we do when a notice arrives
| Stage | What happens | What you hear from us |
|---|---|---|
| Receipt | Notice logged with the date received | Confirmation within 24 hours on business days |
| Completeness check | We check the six elements are present | A request for anything missing |
| Review | We compare the material with the work described | Questions if something is unclear |
| Action | Valid notice: material removed or disabled | An email confirming what was removed |
| Follow-up | If customer content was involved, that person is told | Notice of any counter-notification received |
Material we created
Most content on the site was created for Kit Crew. If a notice concerns one of our own photos or descriptions and we believe it is original, we will explain our position and can share supporting information. If we find we made a mistake, we remove the material and replace it with our own work.
Material a customer submitted
If we ever publish customer content and it is the subject of a valid notice, we remove it and tell the person who submitted it, including a copy of the notice. Where the law allows, we withhold your personal contact details from that copy.
Counter-notification
If content you submitted was removed and you believe that was a mistake or a misidentification, you can ask us to restore it by sending a counter-notification to support@kitcrew.shop with the subject “Counter-notification”. It must include:
- Your physical or electronic signature.
- Identification of the material that was removed and where it appeared before removal.
- A statement under penalty of perjury that you have a good-faith belief the material was removed because of a mistake or misidentification.
- Your name, postal address and telephone number.
- A statement that you consent to the jurisdiction of the federal district court for the judicial district of your address, or, if you are outside the United States, any judicial district in which Kit Crew may be found, and that you will accept service of process from the person who sent the original notice or their agent.
We forward a valid counter-notification to the person who sent the original notice. If they do not tell us within 10 to 14 business days that they have filed a court action to stop the infringement, we may restore the material.
Misleading notices and repeat infringement
Think before you file
Under 17 U.S.C. § 512(f), anyone who knowingly makes a material misrepresentation in a notice or counter-notification may be liable for damages, including costs and legal fees. Fair use and generic designs matter here. A plain soccer jersey with a hoop pattern, a pinstripe baseball shirt or a number on a back is not, on its own, someone’s copyrighted work. If you are unsure whether your rights are infringed, get legal advice first.
Repeat infringers
Where a customer repeatedly submits infringing material, we remove it and may close their account.
Copyright and your team order
Organisers sometimes ask whether a design idea they bring to us is protected. Here is how copyright touches a Kit Crew order.
Artwork you send us
We do not print artwork, logos or images supplied by customers. If you email a mascot drawing, a club badge or a design from the internet, we will not add it to your jerseys. That keeps your order, and our store, clear of copyright problems.
Names and numbers
A player’s own name and a number from 0 to 99 are not copyrighted works. Those are exactly what our personalisation fields are built for. A youth coach can order 14 soccer jerseys, each with a player’s name and number, without needing anyone’s permission.
Famous names and characters
We do not print pro player names, character names, film quotes or song lyrics in the name field. Even short phrases can belong to someone. Stick to your players’ own names or simple nicknames.
Photos of your team in our gear
Photos you take belong to you. If you email us one, we use it only to help with your order and delete it 30 days after delivery. We will not publish it without your permission.
A worked example
To make the process concrete, here is how a typical notice moves, step by step. The details are illustrative.
The notice
A photographer finds that an image on one of our collection pages looks like a picture she took of a basketball court. She emails support with the subject “Copyright notice”, links her original on her portfolio, pastes the exact collection page URL, says which image she means, adds her postal address, phone number and email, includes the good-faith and penalty-of-perjury statements, and signs with her full name.
Our reply
We confirm receipt the same business day or the next. We check our records for where that image came from. If we cannot show it is ours, we take it down, replace it with one of our own, and email her a short note saying what was removed and when.
If something is missing
Had she left out the URL, we would have written back asking for it before doing anything else. That is why the six elements matter: a complete notice is usually closed in one exchange.
What a notice can and cannot do
A copyright notice is a tool for removing specific infringing material from the site. It is not a way to cancel someone else’s order, obtain a customer’s personal details, or settle a dispute about a trademark or a business name. For those questions we will point you to the right process or ask you to contact a lawyer.
Notices that are really sales pitches, demands for payment or attempts to remove fair criticism will be answered politely and closed. If you are not sure which route applies to you, email us anyway and describe the problem in plain words. We would rather help you find the right process than leave a real concern unanswered.
Your order is not affected
Customers with an order in progress do not need to do anything when a product image is replaced after a notice. The product, price and personalisation fields stay the same, and the order ships as normal.
Keeping records
We keep copies of notices, counter-notifications and our replies for as long as they may be needed to show how a matter was handled. Personal information in those records is treated as described in our Privacy Policy.
Other places to look
- Trademark, logo or design concerns: Intellectual Property Policy.
- Rules for using the site: Terms of Service.
- How we handle personal information in notices: Privacy Policy.
- Order questions that are not about copyright: Help Center.
Contact for copyright matters
Email support@kitcrew.shop with the subject “Copyright notice” or “Counter-notification”. We reply within 24 hours on business days. Postal address: Kit Crew, 4799 Seabreeze Lane, Myrtle Beach, SC 29579, US. For general questions, visit Contact Us.