{"page":{"id":937,"title":"Sitemap","handle":"sitemap","url":"https://kitcrew.shop/sitemap/","body_html":"<p class=\"policy-updated\">Last updated: <time datetime=\"2026-11-08\">November 8, 2026</time></p>\n<p>This is the map of kitcrew.shop. Every public page is listed here, grouped by what you are trying to do: find a jersey, get help with an order, or read the rules. If you are building a team order against a deadline, start with the quick routes below and skip the rest.</p>\n<section class=\"policy-summary\">\n<h2>Quick routes for busy organisers</h2>\n<ul>\n<li>Ready to order: go to the <a href=\"/shop/\">shop</a> or straight to <a href=\"/collections/custom-team-jerseys/\">Custom Team Jerseys</a>.</li>\n<li>Collecting sizes: read the <a href=\"/size-guide/\">Size Guide</a> before you send the roster form round.</li>\n<li>Spotted a typo after paying: open <a href=\"/cancel-change-order/\">Cancel or Change an Order</a>. You have 24 hours.</li>\n<li>Waiting on a parcel: check <a href=\"/order-tracking/\">Order Tracking</a> or <a href=\"/my-account/\">My Account</a>.</li>\n<li>Anything else: email <a href=\"mailto:support@kitcrew.shop\">support@kitcrew.shop</a>. We reply within 24 hours on business days.</li>\n</ul>\n</section>\n<h2>Shop by sport and job</h2>\n<p>The catalogue has six collections. Each one groups products by sport or by role on the team, so you can find the game jersey, the practice layer and the matching shorts in one place.</p>\n<h3>Custom Team Jerseys</h3>\n<p><a href=\"/collections/custom-team-jerseys/\">Custom Team Jerseys</a> holds all ten products with built-in fields for Player name on back, Player number and Lettering colour. Come here when every player needs their own name and number. The Custom Team Pullover Hoodie, adult sizes only, also lives here for the bench and the walk from the car park.</p>\n<h3>Basketball Uniforms</h3>\n<p><a href=\"/collections/basketball-uniforms/\">Basketball Uniforms</a> covers the Custom Crew Basketball Jersey, the Custom Team Shooting Shirt for warm-ups, the logo-free Side-Stripe Basketball Jersey and Team Basketball Shorts with an optional leg number.</p>\n<h3>Soccer Jerseys</h3>\n<p><a href=\"/collections/soccer-jerseys/\">Soccer Jerseys</a> holds the Custom Team Soccer Jersey, the Custom Goalkeeper Jersey, the Hooped Soccer Jersey, the Training Soccer Jersey and Team Soccer Shorts. Youth teams usually order outfield and goalkeeper jerseys together from here.</p>\n<h3>Baseball and Softball</h3>\n<p><a href=\"/collections/baseball-softball/\">Baseball and Softball</a> lists the Custom Button-Front Baseball Jersey, the Custom Two-Button Softball Jersey and the logo-free Pinstripe Baseball Jersey. Office and rec softball crews start here before first pitch.</p>\n<h3>Volleyball and Flag Football</h3>\n<p><a href=\"/collections/volleyball-flag-football/\">Volleyball and Flag Football</a> groups the Custom Volleyball Jersey, the Sleeveless Volleyball Jersey, the Custom Flag Football Jersey and the Mesh Flag Football Jersey.</p>\n<h3>Practice and Team Gear</h3>\n<p><a href=\"/collections/team-gear/\">Practice and Team Gear</a> is the practice bag: the Custom Reversible Practice Jersey with colours printed on both faces, Team Practice Pinnies in One Size Adult and One Size Youth, and Team Crew Socks sold per pair.</p>\n<table class=\"policy-table\">\n<caption>Which collection to open first</caption>\n<thead>\n<tr>\n<th scope=\"col\">You need</th>\n<th scope=\"col\">Open</th>\n</tr>\n</thead>\n<tbody>\n<tr>\n<td>Names and numbers for every player</td>\n<td>Custom Team Jerseys</td>\n</tr>\n<tr>\n<td>A full basketball uniform with shorts</td>\n<td>Basketball Uniforms</td>\n</tr>\n<tr>\n<td>Outfield and goalkeeper kit for one squad</td>\n<td>Soccer Jerseys</td>\n</tr>\n<tr>\n<td>Button-front or two-button tops for the diamond</td>\n<td>Baseball and Softball</td>\n</tr>\n<tr>\n<td>Court or field tops for volleyball or flag football</td>\n<td>Volleyball and Flag Football</td>\n</tr>\n<tr>\n<td>Scrimmage colours, pinnies or socks</td>\n<td>Practice and Team Gear</td>\n</tr>\n<tr>\n<td>Everything in one list, sorted your way</td>\n<td>The full shop</td>\n</tr>\n</tbody>\n</table>\n<h2>Before you order</h2>\n<p>A few pages save most of the emails we receive. Read them while the roster is still coming together.</p>\n<ul>\n<li><a href=\"/size-guide/\">Size Guide</a>: how to measure a shirt a player already owns, how adult and youth sizes are named here, and how to collect sizes from a group.</li>\n<li><a href=\"/faqs/\">FAQs</a>: short answers on numbers 0 to 99, lettering colours, the front-number add-on, no proofs, logos and late joiners.</li>\n<li><a href=\"/payment-methods/\">Payment Methods</a>: how checkout payment works. The methods shown at checkout are the ones available.</li>\n<li><a href=\"/shipping-delivery/\">Shipping and Delivery</a>: processing in 1-3 business days, transit in 7-14 business days, free shipping to the US, Canada, Australia and New Zealand, shipped from the USA.</li>\n</ul>\n<h3>A reminder about personalisation</h3>\n<p>We print exactly what you type and send no proof first. The live preview on each custom product is your check. One cart line per player keeps every name, number and size attached to the right person.</p>\n<h2>After you order</h2>\n<h3>Account and status</h3>\n<ul>\n<li><a href=\"/my-account/\">My Account</a>: order history, saved addresses and order status, if you created an account.</li>\n<li><a href=\"/order-tracking/\">Order Tracking</a>: look up an order with its number and email, even as a guest.</li>\n</ul>\n<h3>Fixing or cancelling</h3>\n<ul>\n<li><a href=\"/cancel-change-order/\">Cancel or Change an Order</a>: fix a name, number, size or colour, or cancel, within 24 hours of placing the order. Cancelled orders are refunded within 7 days.</li>\n</ul>\n<h3>Returns and money back</h3>\n<ul>\n<li><a href=\"/returns-exchanges-policy/\">Returns and Exchanges Policy</a>: the 60-day return process, the free return label and how personalised items are handled.</li>\n<li><a href=\"/refund-policy/\">Refund Policy</a>: when the money arrives, which is within 7 days of us receiving the return, to the original payment method, and how store credit works.</li>\n</ul>\n<h2>Getting help</h2>\n<p>Support at Kit Crew is by email. That keeps every answer in writing so you can forward it to a co-coach or a parent.</p>\n<ul>\n<li><a href=\"/help-center/\">Help Center</a>: guides grouped by topic, from building a roster to sending a return.</li>\n<li><a href=\"/contact-us/\">Contact Us</a>: the support email, reply times and what details to include.</li>\n<li><a href=\"/submit-ticket/\">Submit a Ticket</a>: pre-filled email subjects for order changes, returns, delivery questions and more, so your message lands in the right place.</li>\n</ul>\n<table class=\"policy-table\">\n<caption>Where to go for common order questions</caption>\n<thead>\n<tr>\n<th scope=\"col\">Question</th>\n<th scope=\"col\">Page</th>\n<th scope=\"col\">Time that matters</th>\n</tr>\n</thead>\n<tbody>\n<tr>\n<td>A player name is misspelled</td>\n<td>Cancel or Change an Order</td>\n<td>Within 24 hours of ordering</td>\n</tr>\n<tr>\n<td>Two players have the same number</td>\n<td>Cancel or Change an Order</td>\n<td>Within 24 hours of ordering</td>\n</tr>\n<tr>\n<td>Where is my parcel?</td>\n<td>Order Tracking</td>\n<td>Transit 7-14 business days after 1-3 days processing</td>\n</tr>\n<tr>\n<td>Wrong size after delivery</td>\n<td>Returns and Exchanges Policy</td>\n<td>60 days</td>\n</tr>\n<tr>\n<td>When will I get my money back?</td>\n<td>Refund Policy</td>\n<td>Within 7 days of us receiving the return</td>\n</tr>\n<tr>\n<td>Something arrived damaged</td>\n<td>Contact Us</td>\n<td>Email us with a photo as soon as you notice</td>\n</tr>\n</tbody>\n</table>\n<h2>About the store and the rules</h2>\n<ul>\n<li><a href=\"/about-us/\">About Us</a>: who Kit Crew builds for, the range, and the promises behind every order.</li>\n<li><a href=\"/terms-of-service/\">Terms of Service</a>: the agreement for using the site and buying from us, governed by South Carolina law.</li>\n<li><a href=\"/privacy-policy/\">Privacy Policy</a>: what we collect, including roster names, how we use it and how to ask us to delete it.</li>\n<li><a href=\"/intellectual-property-policy/\">Intellectual Property Policy</a>: why we print players&#8217; own names and numbers but no logos, crests, mascots or brand names.</li>\n<li><a href=\"/dmca/\">DMCA</a>: how copyright owners send a notice about content on the site.</li>\n<li><a href=\"/sitemap/\">Sitemap</a>: this page.</li>\n</ul>\n<h2>Finding things faster</h2>\n<h3>Use the search box</h3>\n<p>Product names are plain descriptions, so searching &#8220;goalkeeper&#8221;, &#8220;softball&#8221;, &#8220;pinnie&#8221; or &#8220;socks&#8221; goes straight to the right item. You do not need the exact product name.</p>\n<h3>Filter inside a collection</h3>\n<p>Inside a collection you can sort by price, which helps when the budget is fixed per player. Remember that prices shown are adult S to XL; adult 2XL to 4XL cost a little more and youth sizes a little less.</p>\n<h3>Keep links in the group chat</h3>\n<p>Every product and policy page has its own link. Paste the product link into the team chat so players see the colourway, and paste the Size Guide link with your size request. It saves a round of questions.</p>\n<h3>Bookmark three pages</h3>\n<p>If you organise every season, bookmark the product your team wears, the Cancel or Change page and the Returns page. Those three cover nearly every situation an organiser runs into between order day and the end of the season.</p>\n<h2>Suggested routes by organiser</h2>\n<p>Different teams take different paths through the site. Pick the route closest to yours.</p>\n<h3>Rec-league basketball captain</h3>\n<p>Open Basketball Uniforms, choose the Custom Crew Basketball Jersey, and add one cart line per player with name, number and lettering colour. Add Team Basketball Shorts with the optional leg number if your league wants it. Before paying, scan the cart for duplicate numbers. Keep the Cancel or Change page handy for the first 24 hours.</p>\n<h3>Youth soccer coach</h3>\n<p>Read the Size Guide first and ask parents to confirm youth or adult for every player. Then open Soccer Jerseys for the Custom Team Soccer Jersey and the Custom Goalkeeper Jersey. Add coach jerseys in adult sizes on their own lines. Check Shipping and Delivery if the parcel is going to a school address in Canada, Australia or New Zealand, and plan for up to 14 business days in transit.</p>\n<h3>Office softball organiser</h3>\n<p>Go to Baseball and Softball and pick the Custom Two-Button Softball Jersey. Nicknames are welcome in the name field. Company logos are not printed; the Intellectual Property Policy explains why, and the lettering colour options help you match company colours instead.</p>\n<h3>Camp or clinic director</h3>\n<p>Head to Practice and Team Gear. Order Team Practice Pinnies by quantity on a single line per colour, with no roster needed. For older groups, the Custom Reversible Practice Jersey takes a number only, since the name is optional.</p>\n<h3>Parent volunteer adding a late joiner</h3>\n<p>Open the same product the team already wears, pick the same colourway and lettering colour, and place a separate order for one jersey. The price and free shipping are the same as on the original order.</p>\n<h3>Anyone returning items</h3>\n<p>Start with the Returns and Exchanges Policy for the steps and the free return label, then the Refund Policy for timing. Change-of-mind returns are accepted for 60 days, personalised items included.</p>\n<h3>Volleyball or flag football crew</h3>\n<p>Open Volleyball and Flag Football. Choose the custom jersey if players want names, or the Sleeveless Volleyball Jersey or Mesh Flag Football Jersey for a logo-free set. Tick the front-number box on every line if your league needs front numbers; it adds $3 per jersey and is charged only when ticked.</p>\n<h2>How the site is organised</h2>\n<p>The top menu leads to the shop and the six collections. The footer holds two columns: a company column with About Us, Privacy Policy, Terms of Service, Payment Methods, Contact Us and this Sitemap; and a customer support column with FAQs, Help Center, Order Tracking, Shipping and Delivery, Cancel or Change an Order, Refund Policy, Returns and Exchanges Policy, DMCA and Intellectual Property Policy. The button for submitting a ticket sits beside the store description in the footer. This page lists the same set of pages, so nothing is hidden.</p>\n<p>Collections that have no products at a given time may be hidden from the menu until stock returns, so the list above is the complete set of what can appear.</p>\n<h3>If a link is broken</h3>\n<p>Tell us. Send the page address and the link you clicked to <a href=\"mailto:support@kitcrew.shop\">support@kitcrew.shop</a> and we will fix it.</p>\n<h2>Contact Kit Crew</h2>\n<p>Email <a href=\"mailto:support@kitcrew.shop\">support@kitcrew.shop</a>. We reply within 24 hours on business days. Business address: Kit Crew, 4799 Seabreeze Lane, Myrtle Beach, SC 29579, US.</p>\n","visible_characters":10075,"meta_description":"Find every page on kitcrew.shop: six team kit collections, ordering guides, order help, returns, refunds and store policies, with quick routes for organisers.","parent":null,"published_at":"2026-11-08T11:13:40+00:00","updated_at":"2026-11-08T11:13:40+00:00"}}